0800 953 0165

Contact us

We're always happy to help

Contact us over the phone or use our online form

We have lots of helpful information in the Help and advice section where you will find hints, tips and detailed information to help answer most questions.

Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information that you need.

If you need to send anything to us by post, please send to: CitizEn Energy, PO Box 10461, Nottingham, NG1 9JS

For press and media enquiries, please refer to our press centre.

Opening hours during the festive season:

  • 24 December – Christmas Eve - 8am-4pm
  • 25 December – Christmas Day - Closed
  • 26 December – Boxing Day- Closed
  • 31 December – New Year’s Eve - 8am-4pm
  • 1 January – New Year’s Day- Closed

Call us today

Call us free today 0800 953 0165
Monday-Friday: 8am-8pm
Saturday: 9am-5pm

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