Accessibility

Designed with you in mind

This website has been designed to be accessible, and easy to use for everyone.

Changing colours, font and text size

If you’d like to change the colours, font and text size of our website, the BBC's My Web My Way webpages have an easy to use guide which explains how to change these settings in your internet browser.

Please note: We’re aiming for our web pages to meet the World Wide Web Consortium (W3C) ‘Web Accessibility Initiative’s Double-A’ standard. Our website is best viewed using Internet Explorer 8 or above or Firefox 3 or above in screen resolutions of 1152×864 or above.

Contact us

If you do experience any problems in accessing any information on this website, please contact us and we’ll do our best to help you.

Email us: customer.service@citizenenergyuk.co.uk
Phone us: 0800 953 0165