About us

Offering fairly priced energy to parts of the south, south west and the midlands

Customer first

In a nutshell

We’re a not-for-profit energy provider brought to you by Southampton City Council. We offer fairly priced energy to anyone who lives in parts of the south, south west and the midlands.

Switching to us is easy. We offer you simple tariffs to choose from, and excellent customer service along the way.

Our electricity is also 100% green!

Not for profit 

Giving back

Any money we do make goes straight back into projects to help improve the lives of the people within your community. We also work with other not-for-profit organisations who offer eligible customers grants to help to improve the energy efficiency of their home. This helps to make homes warmer, more comfortable and cheaper to run.

We’re working to put things right, one household at a time.

Location

Local energy provider

We offer fairly priced energy to anyone who lives in parts of the south, south west and the midlands. You can request a quote by entering your postcode here.

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You can view our Guaranteed Standards of Performance here.

Disclaimer - If you select one of our electricity tariffs the electricity we provide will be certified as being sourced from existing UK based wind and solar generators. We actively look for opportunities to support new schemes but some of our energy will be provided from existing UK based projects. The Fuel Mix Disclosure (FMD) for 2017, of our energy supplier Robin Hood Energy, can be found here. Please note that the 100% renewable power for CitizEn Energy customers in the year 2018 / 19 will not be visible on the FMD report until July 2019.